Today, we ran out of decaf coffee.
Normally decaffienated is not the most popular kind of coffee, and why it even exists stumps me to this day. the point of coffee is to keep you awake, so why would you take out the very ingredient that makes that possible?
But rules about coffee aside, having run out the same day a guest at my work just happened to be wantin' some decaf, I was in for major attitude control.
Its the same thing every day over and over. I'm sorry I can't do anything about the fact that there is no restroom closer to your auditorium. I know the prices are high, but I can't change them. I understand you just bought that starbucks mocha latte frapp something or other, but we have a strict no outside food and drink policy.
Today, I was the girl who ran out of decaf coffee.
Every time one of these issues arises, I get someone else griping about the unfairness of it all and wondering why the world does not revolve around them. And today, when I said, I am so sorry we don't have anymore decaf I got the same look. A restrained anger and want to lash out, because someone was going to pay. And the thing that we always seem to forget, is that those people that usually do are the ones around us, who whether we believe it or not, have nothing to do with why we didn't get our way.
We have become so spoiled and consumed with ourselves that we feel a constant need to complain about everything that isn't a part of our "plan". We forget so often that sometimes, things...just...happen. And most of the time we have no control over those things. And neither does anyone else.
Whenever I encounter someone who seems to believe that if they yell and complain enough it will somehow make them justified, I have to stop myself from instinctively wishing bad karma on them. And every time I don't get what I want, I have to take a minute to breathe and refrain myself from complaining to the person behind the counter, who is only attempting to do their job.
My manager once said, that everyone should work in a customer service job, because the world would be such a nicer place. This is true, but sad. Why do people have to experience unkindness, before they can learn to be kind? It is a paradox that makes no sense yet is an aspect of the human nature that we can never escape from. Its a lesson we all need to learn, some more than others, but a universal lesson all the same. How we choose to live, with kindness or without is entirely up to us.
The world would be a nicer place if we could all just get along. But if that were the case, what would be the point of being able to smile at someone and say, "Have a good day", and know that even though they are walking away without any decaf coffee, they will take your words to heart, and maybe just maybe... it will make them smile.